Senior ServiceNow Technical Lead – Platform Architecture and Development

Empower digital transformation — lead the evolution of the ServiceNow platform to unlock its full potential!

Lisbon-based opportunity with hybrid work model.

As a Senior ServiceNow Technical Lead, you will be working for our client, a leader in enterprise digital solutions. You will play a pivotal role in driving the technical strategy, governance, and long-term success of the ServiceNow platform, delivering innovative solutions that optimize workflows and elevate organizational efficiency. This is your chance to shape cutting-edge platform architecture and influence the future of enterprise service management.

Your main responsibilities:

• Define and maintain the technical architecture of the ServiceNow platform to ensure scalability and maintainability.
• Lead the design, configuration, and development of robust ServiceNow solutions aligned with best practices.
• Review and validate technical designs, configurations, and custom developments to ensure upgrade readiness and platform stability.
• Provide technical leadership and mentorship to ServiceNow developers and administrators.
• Design complex workflows, Service Catalog items, integrations, and automations to meet business needs.
• Collaborate with stakeholders to translate functional requirements into scalable technical solutions.
• Oversee platform performance, security, reliability, and ensure compliance with organizational standards.
• Participate in platform roadmap planning and identify opportunities for leveraging new ServiceNow capabilities.

You're ideal for this role if you have:

• 4+ years of experience in ServiceNow platform development and architecture.
• Strong expertise in ServiceNow design, configuration, and scripting.
• Experience leading technical initiatives and mentoring teams.
• Knowledge of platform governance, upgrade management, and integrations.
• Strong understanding of CMDB and platform security best practices is a significant plus.

It is a strong plus if you have:

• Certifications in ServiceNow (e.g., CIS, CSA).
• Experience with platform performance optimization and complex workflows.

Language Required for the role:

• Fluent in English.

Eligibility for the role:

• Only candidates with an existing legal right to work in the European Union will be considered for this role.

#MAKEYourCareerBETTER

Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.