{"id":8446,"date":"2026-10-29T13:27:35","date_gmt":"2026-10-29T13:27:35","guid":{"rendered":"https:\/\/itdsportugal.com\/it-jobs\/application-support-engineer\/"},"modified":"2026-11-02T09:57:36","modified_gmt":"2026-11-02T09:57:36","slug":"application-support-engineer-openstack-aws","status":"publish","type":"matador-job-listings","link":"https:\/\/itdsportugal.com\/en\/it-jobs\/application-support-engineer-openstack-aws\/","title":{"rendered":"Application Support Engineer \u2013 OpenStack &amp; AWS"},"content":{"rendered":"<p><strong>Drive operational excellence \u2014 keep critical applications resilient, connected, and ready to perform.<\/strong><\/p> <p>Lisbon-based opportunity with a hybrid work model, including up to 2 remote days per week.<\/p> <p>As an <strong>Application Support Engineer<\/strong>, you will be working for our client, supporting application operations and operational maintenance across diverse infrastructure environments. You will help ensure the stability, availability, and continuous performance of business-critical applications while contributing to efficient incident resolution and reliable deployment processes.<\/p> <p><strong>Your main responsibilities:<\/strong><\/p> <ul> <li>Operate and support infrastructure across OpenStack, Windows Server, and Linux environments.<\/li> <li>Manage application servers, including Tomcat and Apache.<\/li> <li>Maintain job scheduling processes using Control-M and CFT.<\/li> <li>Support cloud and containerised environments with AWS and Kubernetes.<\/li> <li>Manage deployment and orchestration workflows using ArgoCD.<\/li> <li>Monitor applications and infrastructure with Dynatrace and handle incidents through ServiceNow.<\/li> <li>Apply ITIL practices to operational support and service management.<\/li> <li>Participate in shift work and provide on-call support when required.<\/li> <\/ul> <p><strong>You&#8217;re ideal for this role if you have:<\/strong><\/p> <ul> <li>At least 2 years of experience in application support, infrastructure operations, or a related field.<\/li> <li>Practical experience with OpenStack, Windows Server, and Linux.<\/li> <li>Knowledge of Tomcat, Apache, Control-M, and CFT.<\/li> <li>Experience working with AWS, Kubernetes, and ArgoCD.<\/li> <li>Familiarity with ServiceNow and Dynatrace.<\/li> <li>Understanding of ITIL practices.<\/li> <li>Strong analytical, critical-thinking, communication, and problem-solving skills.<\/li> <li>A proactive approach and strong team spirit.<\/li> <\/ul> <p><strong>Language Required for the role:<\/strong><\/p> <ul> <li>Communicative English.<\/li> <li>Communicative French.<\/li> <\/ul> <p><strong>Eligibility for the role:<\/strong><\/p> <p>Only candidates with an existing legal right to work in Europe will be considered for this role.<\/p> <p><strong>#MAKEYourCareerBETTER<\/strong><\/p> <p>Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.<\/p> <nav class=\"matador-job-navigation\"> <ul> <li> <a href=\"https:\/\/itdsportugal.com\/en\/?wpid=8446&amp;bhid=10471\" rel=\"button\" class=\"matador-button\" title=\"Apply Now\">Apply Now<\/a> <\/li> <li> <a href=\"https:\/\/itdsportugal.com\/en\/it-jobs\/application-support-engineer-openstack-aws\/\" rel=\"button\" class=\"matador-button matador-button-secondary\" title=\"More Info\">More Info<\/a> <\/li> <\/ul> <\/nav> ","protected":false},"excerpt":{"rendered":"<p>Drive operational excellence \u2014 keep critical applications resilient, connected, and ready to perform. Lisbon-based opportunity with a hybrid work model, including up to 2 remote days per week. As an Application Support Engineer, you will be working for our client, supporting application operations and operational maintenance across diverse infrastructure environments. You will help ensure the &hellip; <a href=\"https:\/\/itdsportugal.com\/en\/it-jobs\/application-support-engineer-openstack-aws\/\">Continued<\/a><\/p>\n","protected":false},"template":"","meta":{"_acf_changed":false,"_matador_source_id":"10471"},"matador-categories":[],"matador-locations":[],"matador-types":[14],"matador-remote-job-possible":[287],"matador-published-category":[],"matador-skills":[214],"matador-seniority":[3460],"matador-position":[],"matador-technology":[674,675,682,704,784,875,920,1431],"matador-contract-type":[343,369],"matador-priority":[135],"matador-language":[127,128],"matador-place":[372],"matador-visibility":[657],"matador-choose-website-to-publis":[400],"class_list":["post-8446","matador-job-listings","type-matador-job-listings","status-publish","hentry","matador-types-contract","matador-remote-job-possible-hybrid","matador-skills-support-l1","matador-seniority-exper","matador-technology-kubernetes","matador-technology-linux","matador-technology-aws","matador-technology-windows","matador-technology-apache","matador-technology-apache-tomcat","matador-technology-argocd","matador-technology-openstack","matador-contract-type-b2b","matador-contract-type-permanent-contract","matador-priority-0-urgent","matador-language-english","matador-language-french","matador-place-lisbon","matador-visibility-online","matador-choose-website-to-publis-portugal"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Application Support Engineer \u2013 OpenStack &amp; AWS | ITDS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itdsportugal.com\/en\/it-jobs\/application-support-engineer-openstack-aws\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Application Support Engineer \u2013 OpenStack &amp; AWS | ITDS\" \/>\n<meta property=\"og:description\" content=\"Drive operational excellence \u2014 keep critical applications resilient, connected, and ready to perform. 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