Support local teams with your expertise
This is a hybrid Porto-based opportunity
As a Compliance Specialist, you will be working for Client – a leader in corporate and investment banking. You will be responsible for supporting local teams, troubleshooting issues and performing automation tasks with Powershell
Your main responsibilities: finding solutions for your users
- Maintain cooperation with other entities and teams
- Provide operational maintenance and administration of the platforms
- Ensure the resolution of Level 1, and 2 user incidents
- Escalate to vendors all level 3 incidents
- Perform technical design of new infrastructure or technical products
- Participate in studies to define the infrastructures of products required
- Support the installation of infrastructures or products
- Ensure availability of technical resources
- Provide level 3 expertise on complex operational incidents
- Perform diagnostics to identify the causes of malfunctions
- Define and implement the rules for good management and usability of systems
- Ensure all Service Agreements (SLA) are respected and met
You’re ideal for the role if you have:
- 5 years of experience as an IT Support Specialist or a similar role
- Experience and interest in administration tasks
- Solid knowledge of Microsoft technologies and applications
- Excellent knowledge of Messaging solutions (Exchange, Outlook, O365 Exchange Online, Skype, Enterprise Vault)
- Good knowledge of Zabbix or other monitoring tools
- Good knowledge of PowerShell or other scripting languages
- Good knowledge of networking concepts (firewall, load balancers)
- Good communication skills in English
- Availability for On-call duties and flexible schedule
#GETREADY to meet with us!
We would like to meet you. If you are interested please apply and attach your CV in English or Portuguese, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at cv-recruitment@itdsportugal.com.
Morada:
Largo do Duque de Cadaval 17, 1200-160 Lisboa
R. de José Falcão 199, 4050-215 Porto
Contacto:
info@itdsportugal.com
+351 933 317 425