IT Support Specialist

  • Hybrid
  • English
  • Banking
  • Expert
  • Agile/Scrum
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Support local teams with your expertise

This is a hybrid Porto-based opportunity

As a Compliance Specialist, you will be working for Client – a leader in corporate and investment banking. You will be responsible for supporting local teams, troubleshooting issues and performing automation tasks with Powershell

Your main responsibilities: finding solutions for your users

  • Maintain cooperation with other entities and teams 
  • Provide operational maintenance and administration of the platforms
  • Ensure the resolution of Level 1, and 2 user incidents
  • Escalate to vendors all level 3 incidents
  • Perform technical design of new infrastructure or technical products
  • Participate in studies to define the infrastructures of products required 
  • Support the installation of infrastructures or products
  • Ensure availability of technical resources
  • Provide level 3 expertise on complex operational incidents 
  • Perform diagnostics to identify the causes of malfunctions
  • Define and implement the rules for good management and usability of systems
  • Ensure all Service Agreements (SLA) are respected and met

You’re ideal for the role if you have:

  • 5 years of experience as an IT Support Specialist or a similar role
  • Experience and interest in administration tasks
  • Solid knowledge of Microsoft technologies and applications
  • Excellent knowledge of Messaging solutions (Exchange, Outlook, O365 Exchange Online, Skype, Enterprise Vault)
  • Good knowledge of Zabbix or other monitoring tools
  • Good knowledge of PowerShell or other scripting languages
  • Good knowledge of networking concepts (firewall, load balancers)
  • Good communication skills in English
  • Availability for On-call duties and flexible schedule

#GETREADY to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Portuguese, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at


Access to 100 projects
Access to Healthcare
Access to Pluralsight
B2B or Permanent Contract
Flexible hours and remote work
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