Dive into the world of cutting-edge IT solutions, where your expertise in application support shapes the future of our user experiences.
This is a Lisbon-based hybrid opportunity – 3 days in-office, and 2 days of remote work per week.
As an Application Support Specialist, you will be working with a global leader in the information and communication technology sector. You will be the cornerstone of user support, ensuring seamless interaction with our IT solutions from a user’s perspective.
Your main responsibilities:
- Provide application/functional support to users of our solutions, focusing on user experience.
- Handle non-technical application administration (user management, access management, troubleshooting, and other configurations).
- Maintain a hybrid work model, blending in-office collaboration with remote efficiency.
You’re ideal for the role if you have:
- Strong communication skills and the ability to work well in a team.
- Fluent in Portuguese, with clear and concise discourse.
- A passion for personal relations, empathy, and conflict management skills.
- A high sense of responsibility, dynamism, and a keen interest in acquiring new knowledge.
- The ability to analyze and solve unfamiliar problems, demonstrating resilience.
- Knowledge of document management, with a preference for smartDOCS expertise
#GETREADY to meet with us!
We would like to meet you. If you are interested, please apply and attach your CV in English or Portuguese, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at cv-recruitment@itdsportugal.com
Morada:
Largo do Duque de Cadaval 17, 1200-160 Lisboa
RUA DA TRINDADE 31, 4000-541 PORTO
Contacto:
info@itdsportugal.com
+351 933 317 425