Senior Operations Engineer

Own the operational backbone of a major financial institution's IT infrastructure.
Lisbon-based opportunity with hybrid work model.

As a Senior Operations Engineer, you will be working for our client, a global financial services group, within their Production Operations team. You will ensure the operability, stability, and continuous improvement of critical IT platforms — from batch scheduling to cloud infrastructure — operating in a demanding RUN environment with high SLA standards. If you thrive on precision, incident ownership, and cross-team coordination, this is your role.

Your main responsibilities:

• Ensure operability of solutions in RUN OPEN: CMDB updates, documentation, obsolescence and vulnerability management, and MCO as N2 support.
• Define, plan, and execute batch jobs via Control-M; monitor processing in real time and respond to abends, dependency anomalies, and SLA breaches.
• Launch and control Open and Control-M production processing; manage incident recovery and intervene on resources (disk space, queues, catalogs).
• Monitor file transfers via CFT / Connect:Express and handle associated incidents end-to-end.
• Supervise cloud infrastructure (AWS, GCP): VMs, containers, managed services, IAM, costs, backups, and monitoring via CloudWatch / Stackdriver.
• Provide technical support to application teams; optimize processing chains and reduce batch times.
• Write and maintain operating procedures; produce availability, performance, and quality reports.
• Participate in production deployments, changes, and out-of-hours interventions.
• Act as technical integrator, supporting project build phases in coordination with the Project Manager / ScrumOps team, aligned with DevOps standards.

You're ideal for this role if you have:

• Strong hands-on expertise in Control-M: scheduling, real-time monitoring, incident management, chain creation and optimization.
• Proficiency in Linux/Windows administration: bash scripting, permissions, process supervision, log analysis.
• Solid experience with application servers (Tomcat, JBoss, Apache) and deployment pipelines (Jenkins, GitLab, Ansible).
• Proficiency in CFT / Connect:Express: transfer restarts, error analysis, queue tracking, reporting.
• Practical cloud ops experience on AWS or GCP: automation (Terraform, Ansible), security (IAM, KMS), monitoring, cost management.
• Knowledge of Dynatrace for APM monitoring, alerting, and RCA.
• Familiarity with ITIL V4 and agile/DevOps practices.

It is a strong plus if you have:

• Experience with ServiceNow or equivalent ITSM tooling.
• Certifications in cloud platforms (AWS, GCP) or ITSM frameworks.

                                                                                                                              
Language Required for the role:

• English (B1 minimum — written and oral, notably for hub exchanges)                                                      
• French (B1/B2 minimum — written and oral)                                                                               

• Only candidates with an existing legal right to work in the European Union will be considered for this role.            

                                                                                                                              
    #MAKEYourCareerBETTER                                                                                                     
                                                                                                                              
    Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the   
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