Application Support Specialist

Dive into the world of cutting-edge IT solutions, where your expertise in application support shapes the future of our user experiences.

This is a Lisbon-based hybrid opportunity – 3 days in-office, and 2 days of remote work per week.

As an Application Support Specialist, you will be working with a global leader in the information and communication technology sector. You will be the cornerstone of user support, ensuring seamless interaction with our IT solutions from a user’s perspective.

Your main responsibilities:

• Provide application/functional support to users of our solutions, focusing on user experience.
• Handle non-technical application administration (user management, access management, troubleshooting, and other configurations).
• Maintain a hybrid work model, blending in-office collaboration with remote efficiency.

You’re ideal for the role if you have:

• Strong communication skills and the ability to work well in a team.
• Fluent in Portuguese, with clear and concise discourse.
• A passion for personal relations, empathy, and conflict management skills.
• A high sense of responsibility, dynamism, and a keen interest in acquiring new knowledge.
• The ability to analyze and solve unfamiliar problems, demonstrating resilience.
• Knowledge of document management, with a preference for smartDOCS expertise

#GETREADY to meet with us!

We would like to meet you. If you are interested, please apply and attach your CV in English or Portuguese, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at cv-recruitment@itdsportugal.com