IT Operations Specialist

  • Hybrid
  • English
  • Telcom
  • Regular/Senior
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Let’s build the future together!!!

This is a Hybrid Lisbon-based opportunity.

As an IT Operations Specialist, you will work for our client – the forefront of telecommunications in Portugal, seamlessly intertwining cutting-edge technology and exceptional service to ignite a transformative digital experience. You will be responsible for ensuring the seamless operation, monitoring, and optimization of IT systems and infrastructure.

Your main responsibilities:

  • Execute and oversee Change Management processes to ensure smooth transitions and minimize disruptions
  • Maintain and update the Configuration Management Database (CMDB) for accurate and efficient tracking of IT assets and configurations
  • Utilize and manage monitoring tools to ensure system health and performance
  • Implement and schedule jobs to automate routine operational tasks
  • Demonstrate a proactive and autonomous work style, taking initiative in identifying and addressing operational challenges
  • Drive automation initiatives to enhance efficiency and reduce manual intervention in operational processes
  • Proficiency in query languages to extract and analyze relevant data for operational insights and decision-making

You’re ideal for the role if you have:

  • Previous experience in Change Management and CMDB maintenance.
  • Proficient in query languages for data analysis.
  • Familiarity with monitoring tools and job scheduling.
  • Proactive and autonomous work style.
  • Strong process orientation with a focus on documentation.
  • Experience in automating operational processes.
  • Excellent communication skills in managing incidents with diverse stakeholders

#GETREADY to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Portuguese, including a statement that you agree to our processing and storing of your data. You can always also apply by sending us an email at cv-recruitment@itdsportugal.com

Benefícios

Access to 100 projects
Access to Healthcare
Access to Pluralsight
B2B or Permanent Contract
Flexible hours and remote work
Meal Card

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