Senior Banking Application Support Engineer

Drive banking technology forward — engineer resilient production systems that keep critical applications running at scale!

Lisbon or Porto-based opportunity with a hybrid work model, including up to 2 remote days per week.

As a Senior Banking Application Support Engineer, you will be working for our client, a leading banking group, within a Production Engineering branch focused on standardizing, automating, and industrializing production applications. You will help maintain and evolve a sensitive, business-critical environment by supporting technical and functional changes, improving operational processes, and ensuring the reliable delivery of application services.

Your main responsibilities:

• Follow up and coordinate technical changes and operational activities, including electrical shutdowns and server relocations.
• Draft, maintain, and improve operational instructions and procedures.
• Document application components, software and technical architectures, operational procedures, and supervision requirements.
• Produce new application versions and manage treatment scheduling.
• Commission new application versions in collaboration with development, maintenance, systems, database, and network teams.
• Participate in diagnosing and resolving production incidents.
• Support the standardization, automation, and industrialization of production applications.

You're ideal for this role if you have:

• At least 8 years of experience in application support or production engineering.
• Hands-on experience working in Windows and Unix environments.
• Experience with scripting languages such as Shell/KSH, Python, or PowerShell.
• Practical exposure to databases, including Oracle, Sybase, SQL Server, or MySQL.
• Experience with BMC, Control-M, or another industrial scheduling tool.
• Strong understanding of application operations, technical documentation, and production processes.
• Readiness to work staggered hours between 07:00 and 18:30 and participate in on-call rotations, including weekends.

It is a strong plus if you have:

• Experience commissioning application versions in collaboration with cross-functional technical teams.
• Knowledge of production supervision requirements and operational industrialization.
• Experience supporting applications in a banking or similarly critical environment.

Language Required for the role: Fluent English.

Eligibility for the role: Only candidates with an existing legal right to work in the European Union will be considered for this role.

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Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.