Senior Control-M Operations Team Lead – IT Infrastructure

Unleash operational excellence — drive seamless automation and reliability in complex IT environments!

Lisbon-based opportunity with hybrid work model.

As a Senior Control-M Operations Team Lead, you will be working for our client, a global leader in IT infrastructure solutions. You will oversee critical operational processes, ensuring continuous system operability and supporting high-impact projects within a dynamic, fast-paced environment. This role offers a unique chance to lead advanced batch processing operations and help shape the future of operational excellence.

Your main responsibilities:

• Schedule, monitor, and execute batch jobs via Control-M, ensuring timely and efficient processing.
• Provide real-time oversight of batch activities and respond promptly to incidents such as abends, dependency anomalies, or SLA breaches.
• Launch and monitor production processing activities, managing incident recovery and resource interventions.
• Support application teams by offering technical assistance and optimizing processing chains to improve efficiency.
• Participate in go-lives, system changes, and scheduled interventions, including outside regular business hours.
• Maintain comprehensive documentation of operational procedures and generate reports on system performance and availability.
• Collaborate with project teams and act as a technical integrator to ensure seamless solution deployment.
• Promote DevOps best practices, supporting automation, security, and observability initiatives.

You're ideal for this role if you have:

• At least 4 years of experience in IT operations or infrastructure management.
• Strong expertise in Control-M scheduling and batch processing techniques.
• Proven ability to troubleshoot and resolve production incidents swiftly.
• Experience with CMDB updates, documentation, and vulnerability management.
• Familiarity with operational support, monitoring tools, and continuous improvement practices.

It is a strong plus if you have:

• Knowledge of additional scripting or programming languages.
• Certifications in IT Service Management or related areas.
• Experience working within Agile/Scrum environments.

Language required for the role:

• English (Communicative level)
• French (Good command)

Eligibility to work in Europe:
Only candidates with an existing legal right to work in the European Union will be considered for this role.

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Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.