Senior Application Support Engineer – Linux, Windows & Automation

Hook – one bold sentence
Empower innovative application support — drive stability, performance, and resilience in mission-critical systems.

Location & work model
Porto-based opportunity with hybrid work model (3 days from home per week)

As a Senior Application Support Engineer, you will be working for our client, a leading international IT company dedicated to delivering robust, scalable solutions across various industries. Your role will focus on ensuring the seamless operation of complex applications, collaborating across technical teams, and optimizing overall system performance to support core business functions. This is an excellent opportunity to be part of a dynamic environment that fosters growth and technological excellence.

Your main responsibilities:

• Manage and resolve production incidents promptly to minimize system downtime and ensure high availability.
• Coordinate and oversee technical operations, including disaster recovery procedures, backups, and restore tests.
• Collaborate with development, sysadmin, and network teams to implement changes and enhancements in applications and infrastructure.
• Maintain accurate documentation of application architecture, operational procedures, and incident resolutions.
• Monitor application and infrastructure health, ensuring compliance with SLAs and security standards.
• Optimize application load capacity, troubleshoot performance issues, and contribute to automation initiatives for operational efficiency.

You're ideal for this role if you have:

• 6+ years of experience in application support or relevant IT roles.
• Strong knowledge of Linux and Windows environments.
• Experience with Control-M or other industrial schedulers.
• Proficiency in scripting languages such as Shell, Python, or PowerShell.
• Knowledge of database management and infrastructure backup procedures.
• Familiarity with monitoring tools like Elastic Stack.
• Solid understanding of networking concepts, LDAP, and security tools such as Firewalls, Active Directory, and Kerberos.

It is a strong plus if you have: (optional)

• Certifications in relevant technologies or frameworks.
• Experience with automation tools and process improvement methodologies.

Language Required for the role:
Fluent English – excellent verbal and written communication skills

Eligibility to work in this role:
Only candidates with an existing legal right to work in the European Union will be considered for this role.

#MAKEYourCareerBETTER
Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.