Senior Oracle HCM Support Specialist

Unleash digital HR transformation — empower organizations with expert Oracle HCM support!

Lisbon-based opportunity with a hybrid work model (up to 2 remote days per week).

As a Senior Oracle HCM Support Specialist, you will be working for our client, a leader in HR and talent management solutions. In this vital role, you'll support Oracle HCM modules, facilitate communication with business stakeholders, and ensure seamless HR system operations. Join a team at the forefront of workforce digitalization and enjoy significant opportunities for professional growth.

Your main responsibilities:

• Provide level 2 support for Oracle HCM modules, ensuring smooth HR system functionality.
• Lead and facilitate meetings with entities to gather requirements and present solutions.
• Develop and maintain functional and technical documentation to support system use and troubleshooting.
• Communicate effectively with business stakeholders and technical teams to resolve issues and implement enhancements.
• Collaborate with the technical team to diagnose and resolve complex system problems.
• Assist in training and onboarding users on Oracle HCM solutions.
• Support Oracle HCM module Talent (nice to have) and share best practices.

You're ideal for this role if you have:

• At least 4 years of experience working with Oracle HCM, particularly in support or functional roles.
• Strong knowledge of Oracle HCM modules, especially Talent (nice to have).
• Proven experience in writing functional and technical documentation.
• Excellent communication skills in English (C1 level) and French (C1 level).
• Experience in engaging with business stakeholders and facilitating meetings.
• Ability to troubleshoot and resolve technical and functional issues efficiently.

It is a strong plus if you have:

• Certification or advanced knowledge of Oracle HCM modules.
• Experience working in multi-country or international environments.
• Additional language skills are a plus.

Language Required for the role:

• English: C1 (Communicative level)

Eligibility for the role:

• Only candidates with an existing legal right to work in the European Union will be considered for this role.

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Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.